Terms of Use - Disclaimer
HGHEShop.com holds and reserves the right to solely process and ship orders under the condition that all of the following terms and conditions are accepted with a confirmed agreement from the buyer. The buyer agrees to adhere to all these company regulations when placing an order with us.
1. HGHEShop.com assumes no liability for the use of any products supplied. Liability rests with the purchaser to use products under the guidance of a licensed physician.
2. HGHEShop.com takes no responsibility for confirming the importation requirements and regulations of the purchaser and the purchaser's country of origin. All products are shipped:
- at the full risk of the purchaser.
- in agreement of holding HGHEShop.com reserved towards any legal action, that might be brought against the purchaser if not acting in accordance with the regulations and importation laws of the destination country.
3. In the event an order is detained and confiscated by foreign customs, the loss rests completely with the purchaser, unless:
- a valid medical prescription was submitted to be sent with shipment
- a confiscation notification and a proof of reclaim (forwarded to the Food and Drug Administration institute responsible for the confiscation) is provided to HGHEShop.com.
In this case, the purchaser is entitled to a reshipment of the full order at 50% of the original cost plus shipping and handling.
4. HGHEShop.com will fully guarantee delivery only if :
- a valid medical prescription is submitted to be sent with shipment.
5. HGHEShop.com takes no responsibility for lost orders, wrong deliveries or product damage caused by the Postal Service.
6. If incorrect shipping information is provided by the purchaser, the order might be missdelivered and/or returned to sender. HGHEShop.com takes no responsibility for order losses caused by this misdelivery or for losses occurring because shipments are unreturnable due to discreet shipping.
7. HGHEShop.com takes no responsibility for Money Order/Cashier Check payments lost in transit from purchaser, unless:
- payment is sent by a traceable and recorded mail service.
- copy or purchase receipt of Money Order/Cashier Check can be provided with shipment receipt.
8. Prices are subjected to change according to International currency rates and changes in cost prices without further notice.
9. Availability of products is subjected to change without further notice.
10. HGHEShop.com takes no responsibility for dispatchment delays caused by delivery problems of manufacturer/supplier, or any other delays caused by a third party. Nor does HGHEShop.com take responsibility for shipment delays caused by holidays or the Postal Service.
11. In the event wrong products are received, the correct products will be reshipped free of charge, provided the wrong products are returned unopened and in re-saleable condition.
12. In the event products arrive damaged due to improper packaging by HGHEShop.com, products will be reshipped free of charge if a claim is made and proof of improper packaging is given.
13. Returns are accepted only if products are proven to be unusable, excluding section (11).
14. Refunds are accepted only if products are proven to be unusable. An additional charge of 15% of the order total (with a minimum of 40 USD) is applied to cover all administration charges.
15. Order cancellations after payment has been processed are not accepted.
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